Privacy Policy

Last Updated: May 14, 2025

1

Introduction

At LAWNOWA ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal and case-related data you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our legal practice management system.

By accessing or using LAWNOWA, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2

Information We Collect

We collect several types of information from and about users of our platform, including:

2.1 Personal Information

  • Contact information (such as name, email address, mailing address, and phone number)
  • Professional information (such as job title, bar number, and practice areas)
  • Account credentials (such as username and password)
  • Billing information (such as credit card details and billing address)

2.2 Case and Client Data

  • Client information (personal and contact details of your clients)
  • Case files and documents
  • Case notes, timelines, and updates
  • Communications with clients
  • Billing records and time entries

2.3 Usage Data

  • Log information (such as IP address, browser type, and operating system)
  • Device information (such as device ID and type)
  • Usage patterns (such as features used and time spent on the platform)
  • Analytics data (such as page views and navigation paths)
3

How We Collect Information

We collect information through:

  • Direct interactions when you create an account, input client information, or use our services
  • Automated technologies such as cookies, web beacons, and similar tracking methods
  • Third-party sources, with your consent, such as when you connect other services to your LAWNOWA account
4

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your requests, questions, and comments
  • Personalize your experience on our platform
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and other security issues
  • Comply with legal obligations
5

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities and preferences. These technologies help us provide a better user experience and improve our services.

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our platform.

For more information about cookies and how to manage them, please visit our Privacy Settings page.

6

Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics collects standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Google Analytics sets cookies in order to evaluate your use of the website and compile reports for us on activity on the website. You can opt-out of Google Analytics by adjusting your Privacy Settings.

7

Data Security

We implement appropriate technical and organizational measures to protect the information we collect and maintain. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

9

Third-Party Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers, auditors, and insurers
  • Law enforcement or other governmental authorities as required by law
  • A buyer or successor in the event of a merger, acquisition, or similar business transaction

We do not sell your personal information or case data to third parties.

10

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing of your information
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

11

Changes to Our Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective.

12

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at privacy@lawnowa.com.